Built for digital agencies — whether that’s you or your whole team.

When sites break, your helpdesk kicks in.

Auto-create tickets, alert your team, and keep clients in the loop — all under your brand. No more duct-taping five tools together.

Create support tickets instantly when monitors fail.

Notify team members via email and SMS when downtime hits.

When the site recovers, the ticket auto-updates with resolution.

Custom domains, logos, and dashboard — everything your clients see looks like you.

From Outage to Resolution

Your monitor detects a downtime event or site issue — without waiting on your client to notice.

A support ticket is opened automatically. Your team is notified via email and SMS.

Once the site is back up, the ticket auto-updates. Clients see you're already on it.

Clients and staff can reply to tickets via email — no portal required. New users can accept invites and log in instantly with Google SSO.

Manage multiple client organizations under a single agency account — each with their own tickets, users, and branding.

Assign staff to specific departments and teams for scoped ticket access and intelligent routing.

Keep client conversations professional while collaborating privately with internal-only ticket comments.

Set basic rules to route tickets and downtime alerts to the right teams — no complex logic needed.

Tickets can be organization-wide, team-based, or client-specific — even if the client hasn’t accepted their invite.

No more juggling tools. One platform. One inbox. Total clarity.

No credit card required